1
Having strong analytical and critical thinking capabilities is essential in assessing situations appropriately, making creative judgment calls, and acting accordingly.
2
Possessing the technical knowledge to search for bugs and fix those by observing the bigger picture is an outstanding skill for the tech support team.
3
Holding prioritization and organization capabilities is significant as they need to get engaged and keep track of multiple projects on a regular basis.
4
Being able to work with grace under pressure, stay calm during any unexpected problems, and actively listen to client’s issues is obligatory for the tech support team.
5
Technical support experts are highly considerate to update online platforms every time as per fast-moving trends with the latest tools and safety standards.
6
Monitoring the entire website, checking for bugs, and resolving problems by paying close attention to detail is necessary to have a smooth experience.
Technical support and maintenance for all digital needs is no longer a trend but a necessity for businesses that aim to thrive competitively in the market. Allow us to collaborate with you to create your online journey successfully.
service |
Basic BDT 4,950 |
Standard BDT 7,950 |
Advance BDT 14,950 |
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Any Issues/CR will be assigned to Team |
Within 72 hours | Within 72 hours | Within 48 hours | |||
Google Analytics Reports |
1 Time/Month | 1 Time/Month | 1 Time/Month | |||
Security:
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1 Time/Month | 1 Time/Month | 1 Time/Month | |||
Site Health Monitoring:
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1 Time/Month | 1 Time/Month | ||||
Page Speed Optimization (Score Desktop: 70+, Mobile: 40+) |
1 Time/Month | 2 Time/Month | ||||
Data Presentation Support |
10 hr/Month & 1 Req/Week | 20 hr/Month & 2 Req/Week | ||||
Technical Consultation (1 Monthly Report with Suggestions) |
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Bug Solving (Max 5 Time/Month & 10hr/Month) |
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FB Pixel Reports | ||||||
Monthly 2 Social Media Post Design | ||||||
Basic SEO Set-up | ||||||
Basic SEO Snippet Implementation for 1 Landing Page | ||||||
Contact Us | Contact Us | Contact Us |