Technologies

Why should you have a maintenance contract with us?

1

Problem-solving Skills

Having strong analytical and critical thinking capabilities is essential in assessing situations appropriately, making creative judgment calls, and acting accordingly.

2

Technical Expertise

Possessing the technical knowledge to search for bugs and fix those by observing the bigger picture is an outstanding skill for the tech support team.

3

Time Management

Holding prioritization and organization capabilities is significant as they need to get engaged and keep track of multiple projects on a regular basis.

4

Interpersonal Skills

Being able to work with grace under pressure, stay calm during any unexpected problems, and actively listen to client’s issues is obligatory for the tech support team.

5

Flexible Mindset

Technical support experts are highly considerate to update online platforms every time as per fast-moving trends with the latest tools and safety standards.

6

Attention to Detail

Monitoring the entire website, checking for bugs, and resolving problems by paying close attention to detail is necessary to have a smooth experience.

Technical Support with
Lasting Impacts

Technical support and maintenance for all digital needs is no longer a trend but a necessity for businesses that aim to thrive competitively in the market. Allow us to collaborate with you to create your online journey successfully.

Website performance Optimisation

Your website is your business’s first impression on the internet. When customers and clients visit your website, their trust in your company is jeopardized when pages on your website don't load or images don't appear correctly.

So, before it happens to your business it is time to optimize your web page performance.

Dcastalia understands the value of your time, which is why we offer web page performance optimization to reduce load times and increase your digital impact.

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Analytics
Report

A crucial part of digital marketing is traceability of your users to have a superior command over them and learn about whether they loathe your business advertising ideas. Actionable analytics also provides an outstanding understanding why your visitors bounce off the website, why they stay insignificant time on a website or a particular page, why they do not take any desired action, and many more.

As an understanding technical support provider in Bangladesh, Dcastalia guarantees complete analytical jobs by strategically evaluating and optimizing that will assist you to look at bigger pictures of business decisions.

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Website
Security

More than 50,000 websites get hacked every day, which is considerably alarming for your website security. If a website is hacked it can lose about 98% of traffic. Moreover, a client data breach can even land you a lawsuit.

A robust security system is required to preserve website damages including loss of reputation, finance, and intellectual properties.

In this process, our support team provides infallible website security service in Bangladesh, which helps avoid malware and threats such as spoofing, prevents customer data exploitation, and offers protection from hacking.

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Backup
& Optimisation

Codebase is the backbone of any IT business and thus, keeping more than one copy of readily available backup is significant because no one knows when and what might go wrong.

Our technical specialists always keep the last thirty days of backup of the codebase & database. They also monitor and optimize the codebase & database on a regular basis so that your site or application depletes less memory than before and performs more rapidly.

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On Site
SEO

93% of online experiences begin with a search engine, therefore, SEO is a core digital marketing strategy to rank your website higher on search engines like Google.

A good SEO strategy also brings you a higher position, increased visibility, and a higher chance of conversion or sale.

Our splendid technical support and maintenance contain several on-site SEO advantages that help to improve websites by boosting credibility and maximizing advertising strategy.

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Technical
Consultation

Digital transformation and the latest technology have now become an inescapable imperative for modern businesses, however, great technologies might create great complexities.

That is where our technical consultants come into place, just a call away.

Our experts can save you from pitfalls along the way, whether that’s dead-end technology or improperly implemented systems. We tailor strategists that fit and unfold the right tech for your toughest business problems regardless of the industry. In essence, we provide the most optimum web maintenance service in Bangladesh.

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Website
Hosting

You would not build a house on an unstable foundation, and neither should you create a website with a low-quality host behind you. With a proper hosting facility, you can have a site together with outstanding uptime that will increase sales and enhance user experience.

A good hosting service ensures better website performance along with greater security.

Our experts offer complete hosting services with exceptional technical support that you can utilize for many applications including systems, virtual stores, blogs, and websites.

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OUR
PACKAGES

service
list

Basic BDT 4,950

Standard BDT 7,950

Advance BDT 14,950

Any Issues/CR will be assigned to Team

Within 72 hours Within 72 hours Within 48 hours

Google Analytics Reports

1 Time/Month 1 Time/Month 1 Time/Month

Security:

  • -Codebase & Database Back-up
  • -Back-up Restore if needed
  • -Security check-up report & suggestions
  • -Security thread clean-up isn’t part of this scope
1 Time/Month 1 Time/Month 1 Time/Month

Site Health Monitoring:

  • -Broken Navigation
  • -Pages
  • -Links
  • -Images
  • -Forms
  • -Sections
1 Time/Month 1 Time/Month

Page Speed Optimization (Score Desktop: 70+, Mobile: 40+)

1 Time/Month 2 Time/Month

Data Presentation Support

10 hr/Month & 1 Req/Week 20 hr/Month & 2 Req/Week

Technical Consultation (1 Monthly Report with Suggestions)

Bug Solving (Max 5 Time/Month & 10hr/Month)

FB Pixel Reports

Monthly 2 Social Media Post Design

Basic SEO Set-up

Basic SEO Snippet Implementation for 1 Landing Page

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delivering
results

Adaptability

If you want to expand your business, a strategic plan is essential. As part of this process, a supportive technical team can assist you to establish plans that fit what you really need.

Prompt Attention

Technical support team is always dedicated to resolve your IT incidents. So, you do not have to stress to settle your technical mess and eventually, can focus on your core business.

Data Analysis

The experts of the technical team store and analyze your online platform pattern along with the behavior of users. This will help you discover reasons for failures and avoid them in the future.

Latest
Developments

You can have your technical problem fixed with the modern technology in the field as the members of the technical support team are always furnished with the current market knowledge.

Preventive
Maintenance

A functional maintenance team is constantly active to ascertain any bugs and keep monitoring the site or application, which will help you find and fix the problems before you fail in the process.

Extra
Services

By establishing a bond with the support team, you can always win a free advice and learn more about other software solutions with cutting edge technology to accelerate your journey.

Share your ideas and make them a reality